- Handle recruitment for the Philippines Office across hierarchy with high focus on IT/Technology Recruiting,.
- Handle end-to-end recruiting.
- Monitoring of Critical issues of the Logs from Servers and Network Devices.
- Monitoring and review of changes on system folder of servers from non-.
- Work as 1st and 2nd level support for both IT Operations and IT Develop.
- Monitor all helpdesk systems and tools, and take immediate action on all incoming…
- 2+ years Microsoft office (Word and Excel) required.
- 1+ year experience in an office setting environment using computer and telephone as the primary instruments…
- The person must learn and understand the relationships among the different systems the company uses in support of the IT Asset Management function and pull the…
- The IT Service Management team is a follow the sun team and is a key role in ICAP’s transformation to align to the strategic global direction.
- Implementation and management of new support offerings and/or initiatives.
- 5 – 7 years experience in IT operations preferably in an IT technical support role.
- Provide timely feedback to the management team on agent trends, issues and needs.
- Able to handle support calls for agents in a timely manner.
- Perform basic configuration and maintain rack servers.
- Monitor HPOpenview and Servicedesk globally.
- Run batch processing accurately and in a timely manner.
- Assists and manages the systems of other departments.
- Extensive networking experience (Cisco, Linux) Linux server management experience is a must Experience in…
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