Wells Fargo

Wells Fargo Employee Reviews for Customer Service Representative

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5.0
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Work life balance
Online Customer Service (Current Employee) –  MckinleyHIllApril 17, 2019
A very good place to work, it still depends on the type of person are and will be working with but for as long as you have the right attitude you'll make it.
Pros
service van and salary
Cons
policy structure
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5.0
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Working in Wells Fargo
Spanish Bi-Lingual CSR (Former Employee) –  Taguig CityNovember 28, 2018
Working for Wells Fargo was fun. Although the location of the office is at the rear end of McKinley Hills, Taguig City, going to the office was never an because the company provide a number of shuttles from different pick-up points.The office is very spacious and we even had sleeping quarters on every floor. The people I have worked with were also very friendly and the higher ups were also very accommodating. They also offer Retirement plan and alot of extra curricular activities
Pros
Free lunch every Wednesday and free snacks (allowed food) on the production floor during peak hours
Cons
None
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3.0
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Fun environment, great staff.
Customer Service Representative (Former Employee) –  PhJune 13, 2017
Wells Fargo was a fun place to work at even though the customers were sometimes hard to deal with, the management made it enjoyable. They had a lot of potlucks and games out on the floor daily making it fun.
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5.0
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They need to relocate
I loved my stay with the company. They pay really well for a light load job. However, I've struggled everyday just to get to work on time due to the location and the stagnant traffic. Management refused to change my schedule just so that I could make it to work on time. Bad on them. But no bitterness held back
Pros
They pay really well
Cons
Location is inaccessible
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4.0
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productive workplace, nice workmates
Debt Collector / Customer Service Representative (Former Employee) –  Manila,April 27, 2015
productive workplace, nice workmates, fun to work with because of recognition every month. very supportive teamates. no payroll disputes.
Pros
nice work place
Cons
not so cold aircons
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Overall rating

3.7
Based on 38,226 reviews
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Ratings by category

3.7Work/Life Balance
3.8Salary / Benefits
3.4Job Security/Advancement
3.4Management
3.5Culture

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