office hours only 9am upto 6pm, however we prolonged that working hours until we finished our paper works. i learned a lot of things such as improving my self confidence to communicate different nationalities, to control my patience, being vigilant on document of respective seafarer, decision making,to facilitate emails, booking flight and to deploy seafarers. my co-worker sometimes they are not good in terms of work, they give their task to me even though it is not my task. the hardest part in my Job for deploying seafarers rain or shine whether holiday you must push your self to be in the office. I enjoyed when I accomplished everything.