It has been more challenging as years past to be able to prepare for the 2022 plan.
Supervisor (Current Employee) – Philippines – May 24, 2019
The company is great the simplification plan was the best route for the clients and consumers. Being the biggest telecom in Australia, it is one the employees responsibility to represent the brand well thus being an advocate would be a great help.
Customer Service Representative (Current Employee) – Cebu City – April 30, 2019
At typical day at work is to manage and handle complaints cases for Telstra customers. I learned to listen and understand why customer has called and what matters to them. The challenging part is to take full ownership to resolve customer queries and deliver what matters to the customer on the first call
Technical Support Specialist (Current Employee) – Pasay City, Philippines – April 24, 2019
As fun and challenging as it was working for Telstra, it has already come to a point that I need room to further grow and learn. I will be forever grateful as they have allowed me to become the professional I am today. However, I must move on.
Billing Consultant (Former Employee) – Cebu City, Cebu – March 31, 2019
Some of the points which would drive anyone to apply for Telstra International Phils Inc > Intellicare insurance covering 3 more dependents without having to pay for them. They also cover pre-existing conditions. If you have a common law partner , woman/man/homosexuals - you can include them as your dependents . > Premium pay for a day-shift account. > Life insurance thru Manulife
Sales Consultant (Former Employee) – it park cebu – February 6, 2019
i stayed with Telstra for a year and if i hadn't gotten pregnant, i would have stayed there longer. it gives proper compensation to its employees and my team has the very strong support system on the floor.
Customer Service Representative (Former Employee) – Cebu City – February 4, 2019
Has a good work life balance. They know how to handle their agents well. Great benefits and good people to work with. They are efficient with their support and how they are open to opinions from their agents.
Consultant (Former Employee) – Cebu City – January 25, 2019
The environment was not toxic. The employees were told and are enticed to participate on how will the management make it a better place to work. The schedules for its employees is one of the best things the company has.
It is a fun environment with co-workers that inspires.
On Site Specialist (Lead Associate) (Current Employee) – Cebu City, Cebu – January 9, 2019
Telstra powered by Teletech is in fact a good company to be with. It is not perfect by it inspires you to do better everyday. Everyday new challenge arises and this make me become a better employee. These challenges pushes me to my limit and to achieve more professionally.
I have co-workers that I enjoy working with, it has a medical insurance and other government mandated benefits.