The people are cool to be with, very professional, like the TL supervisor I had. Nice starting salary, 17k. Nice toilet. Very strict guards.
CSR - Customer Service Representative (Former Employee) – Cebu City – July 13, 2019
TP Ayala site is a cool workplace. 17k salary. But I am banned to apply there anymore. Anyways, the working environment had so much skills and computer commands to memorize. The Account was on Chat, no calls involved. Just supper too many computer comnands, that I couldn't memorize. The trainer was not helpful on the trainee who could not catch up. Therefore, you will really have to have a very quick mind, or you need to be a fast thinker, and you must be able to attend to the Average Handling time. If you're not quick enough with your fingers in the computer, and your brain is quite slow, there are other centers that might fit for you. Free flowing coffee and tissue papers. I only stayed for 1month and two weeks. It took me time to receive my form 2316, two months after end of service, which was not fair as I waited for the form 2316 that long, and my last pay was only 260pesos. Lesson learned: don't work in a bpo that doesn't help trainees have more review time. They just say, "this is a fast paced environment." Well, that's why I left coz they don't help a trainee who needed more time to absorb plenty of computer commands to memorize during daily training. Can you imagine the last pay they gave? 260 pesos. I just consider that a past nightmare.
Maxicare healthcard upon regularization
Average handling ttime too stiff and too high