STARTEK
STARTEK Employee Reviews
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Competitive and Stressful
A typical day at work is taking calls from U.S customers. I learned to manage may stats and improved how to speak in english fluently. The management is average they take care employees by hiring people who do massages to ease the stress of the agents taking calls. They also give incentives to agents who reach the quota in sales. The culture is average and same with other companies. The hardest part is taking calls from disgruntled customers and asking for help from a supervisor. What I enjoyed a lot is joining training sessions to improve my skills in the BPO industry.
I miss working at startek leaving startek is my biggest regret
awsome peeps really enjoy working in this company need to resign because of the salary offer but i might say this is the best training ground specially to a newbie
Good working environment.
Working at Startek was a great experience for a fresh graduate. The company has a good salary and bonuses especially in our account where I worked. The working environment was great as well.
Na
The shifting schedule
The people are nice and friendly
The career advancement is average
The fun activities
The pay rate is average
The most enjoyable part is summer outings
The people are nice and friendly
The career advancement is average
The fun activities
The pay rate is average
The most enjoyable part is summer outings
Great company
Such a great experience working at startek. Good leaders... Happy to be apart of this company. Helped me alot especially for my children. No regrets....
Productive and fun workplace with billiard table.
Technical Support Representative (Current Employee) – Iloilo City, Probinsya sang Iloilo – January 8, 2020
The place has a complete facility. Has good benefits for me and my dependents. Security is great. Overall it is a good working environment except for the pantries.
competitive leaders
Billing & Technical Specialist/ Training Support (Former Employee) – Iloilo City, Probinsya sang Iloilo – January 3, 2020
management i sok. exccept when we have sudden increase in call volume, they are just going to put extended hours on our schedule without telling us first
Pros
avail hours
Cons
unauthorized OT
It is a good company and provide necessary benefits to their employees
I enjoyed working at Startek for the last 7 years and very grateful that I was able to provide for my family while having a good work environment. It is a best place especially for entry level applicants.
Review summary
I learned how to deal with different kind of people. The management is great, they accomudate all concerns. The most enjoyable part of my job are those activities every week
Great
Being my first job at this company was really helpful for my future because they help me a lot on how to budget money and time management. And also teaching me that work would be fun.
Graveyard shifts
I definitely realized that the night shift an actual graveyard. It takes a huge toll on your body and you also don’t get proper nutrition because restaurants around are clos
Great workplace
Well recommended in the business process outsourcing industry.
Legacy STARTEK employees are great. After the merging with aegis, culture and processes, including management executives have drastically changed
Legacy STARTEK employees are great. After the merging with aegis, culture and processes, including management executives have drastically changed
Fun
It was good experience and you will really learn on the company. They also have a excellent working environment and a lot of nice people working there specially the team leaders
Very Good Management, Co-agents are Friendly
I worked there for 1 year and I can say that the Management cares about the employees, Agents are very friendly, Benefits are good (HMO plus 2 Free dependents), the work is very easy. I left because of proximity/ travel time from home to Startek was 3 hrs.What I can say is the Company that will like family, a place like home.
good training ground
-low salary
-more training provided for those with potentials
-small company
-work life balance are better than never
-location wise, not good for commute (Makati)
-more training provided for those with potentials
-small company
-work life balance are better than never
-location wise, not good for commute (Makati)
Friendly Environment and providing good compensation
Been with startek for than 4 years and had a great brand culture. Management ensure that all employees had a career growth and providing good compensation.
I love working here
Being here at Startek is such a nice experience for me because I surrounded to many people who always think positive in life no matter what happened, problems are always there if you think it wisely it may control you all the times that may cause of negativity in life. Also being honest at your work is very important because this will be seeing of who you are.
High Salary
Encourage employees to take on different responsibilities outside their daily tasks.
Push employees to create challenging stretch goals.
Use GOOD one-on-one meetings for thought-provoking career discussions.
Push employees to create challenging stretch goals.
Use GOOD one-on-one meetings for thought-provoking career discussions.
fun
Responsibilities:
• Activation
• Port In
• Consumer Credit
• Business Credit
• Sole Proprietorship
the account have been desolved and the salary is very low
• Activation
• Port In
• Consumer Credit
• Business Credit
• Sole Proprietorship
the account have been desolved and the salary is very low
It was not very stressful but exciting
Know your culture and know what you want. Above everything be sure to know your english. They are also looking into your job history and how long did you stay there.
Pros
Free coffee
Cons
Weekends off is not sure
incentives
since this is my first BPO company i stay longer and its really nice to start with them. they teached you alot in terms how you can answer your customer how you can spoke with your irrate customer.
Pros
incentives
Cons
no career growth