STARTEK
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STARTEK Employee Reviews

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3.0
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Job interviews always late night
HR people are hard to find when you need to settle something. You need to come back again and again for their schedules while you have work too.. Trainings takes so long before you will know you are qualified.
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4.0
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Super productive
it's hard because we communicate our customers through chats and it was multiple chats it means that we received 15-20 chats but the good thing was I enhanced my typing speed on my daily
work. I've learned to be responsible to work. Startek has a good environment. The hardest part of the was chatting customers because it was multiple chats at the same time. The most enjoyable part, receiving a good feedback to the customer
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5.0
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Startek is my family in Iloilo
The reason why I gave 5 stars because yes Startek is my family in iloilo. Although we dont have HMO until we are already regular we have better facilities. The people are warm and friendly.
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5.0
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Workplace culture
* Competitive salary
* night differential

* one day process interview

* lots of health benefits and insurrance

* lots of perks and incentives

* great location

* stress free working environment

* good ventilation
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4.0
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Productive and fun work place
We are at the front lines. We are the first line of defense. I am one of the first people to assist a customer towards getting a resolution.

I achieved targets for customer satisfaction within 2 weeks of taking in phone calls through execution of action plans created by me and my trainer.
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4.0
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Stressful workplace
Stressful workplace gives me a really bad experience at work. So i had to balance it with my personal life. At first i was hooked and motivated by money only.
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5.0
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I miss working at startek leaving startek is my biggest regret
awsome peeps really enjoy working in this company need to resign because of the salary offer but i might say this is the best training ground specially to a newbie
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3.0
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Competitive and Stressful
A typical day at work is taking calls from U.S customers. I learned to manage may stats and improved how to speak in english fluently. The management is average they take care employees by hiring people who do massages to ease the stress of the agents taking calls. They also give incentives to agents who reach the quota in sales. The culture is average and same with other companies. The hardest part is taking calls from disgruntled customers and asking for help from a supervisor. What I enjoyed a lot is joining training sessions to improve my skills in the BPO industry.
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3.0
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Good working environment.
Working at Startek was a great experience for a fresh graduate. The company has a good salary and bonuses especially in our account where I worked. The working environment was great as well.
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3.0
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Na
The shifting schedule

The people are nice and friendly


The career advancement is average


The fun activities


The pay rate is average


The most enjoyable part is summer outings
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5.0
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Great company
Such a great experience working at startek. Good leaders... Happy to be apart of this company. Helped me alot especially for my children. No regrets....
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4.0
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Productive and fun workplace with billiard table.
The place has a complete facility. Has good benefits for me and my dependents. Security is great. Overall it is a good working environment except for the pantries.
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3.0
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competitive leaders
management i sok. exccept when we have sudden increase in call volume, they are just going to put extended hours on our schedule without telling us first
Pros
avail hours
Cons
unauthorized OT
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4.0
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It is a good company and provide necessary benefits to their employees
I enjoyed working at Startek for the last 7 years and very grateful that I was able to provide for my family while having a good work environment. It is a best place especially for entry level applicants.
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5.0
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Review summary
I learned how to deal with different kind of people. The management is great, they accomudate all concerns. The most enjoyable part of my job are those activities every week
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5.0
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Great
Being my first job at this company was really helpful for my future because they help me a lot on how to budget money and time management. And also teaching me that work would be fun.
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3.0
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Graveyard shifts
I definitely realized that the night shift an actual graveyard. It takes a huge toll on your body and you also don’t get proper nutrition because restaurants around are clos
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4.0
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Great workplace
Well recommended in the business process outsourcing industry.

Legacy STARTEK employees are great. After the merging with aegis, culture and processes, including management executives have drastically changed
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4.0
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Fun
It was good experience and you will really learn on the company. They also have a excellent working environment and a lot of nice people working there specially the team leaders
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5.0
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Very Good Management, Co-agents are Friendly
I worked there for 1 year and I can say that the Management cares about the employees, Agents are very friendly, Benefits are good (HMO plus 2 Free dependents), the work is very easy. I left because of proximity/ travel time from home to Startek was 3 hrs.What I can say is the Company that will like family, a place like home.
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4.0
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good training ground
-low salary
-more training provided for those with potentials

-small company

-work life balance are better than never

-location wise, not good for commute (Makati)
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