BUILDING BRANDS ONE CONVERSATION AT A TIME. World class customer engagement starts with world class conversations – and that’s where we come in. We’re STARTEK, and we specialize in orchestrating the ideal customer experience at the point of conversation between our clients and their customers. Powered by the science of dialogue, we understand the – more...human component of the contact center better than anyone. Our team of 15,000 engagement specialists, research analysts, data scientists and operational experts engage with consumer brands over the phone as well as through chat, email, and social media platforms turning strong customer relationships into unbreakable ones. And that’s where you come in. Working together, you’ll be part of a team that’s helping to improve conversations around the world while promoting and protecting our clients’ brands. Help our clients find their voice, and we’ll help you find yours. Because the outcome of every conversation matters. – less
Written by CUSTOMER SERVICE REP (Former Employee) from Nepoquad on April 2, 2020
HR people are hard to find when you need to settle something. You need to come back again and again for their schedules while you have work too.. Trainings takes so long before you will know you are qualified.
What are people saying about the leadership at STARTEK?
of employees approve of CEO’s performance
CEO Approval is based on 1,073 ratings
Competitive and Stressful
Written by Customer Service Representative with Sales and Retention (Former Employee) from PH on February 11, 2020
A typical day at work is taking calls from U.S customers. I learned to manage may stats and improved how to speak in english fluently. The management is average they take care employees by hiring people who do massages to ease the stress of the agents taking calls. They also give incentives to agents who reach the quota in sales. The culture is average - more...