SM Mart Inc.

SM Mart Inc. Employee Reviews for Customer Service Representative

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3.8Work-Life Balance
3.6Salary & Benefits
3.9Job Security & Advancement
4.0Management
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2.0
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Requires long patient
Costumer Service (Former Employee) –  PhilippinesSeptember 17, 2019
• Receives, processes and verifies the accuracy of orders from customers

• Initiates required action for response to customer service requests for changes, including the maintenance of order customer information files and communicates changes to the appropriate personnel/departments.

• Ensures and provides quality service to both internal and external customers.

• Participates and provides expertise as a member of the customer service’s departmental team.
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3.0
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Its my first job.
Customer Service Associate (Former Employee) –  manilaApril 17, 2017
Its very tiring and you always fucos on your customers all the time. You need to be attentive always. Its about learning how you interact with different people.
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3.0
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Everyday is a challenge
Customer Service Assistant (Current Employee) –  Quezon CityMarch 17, 2016
For me i find my job at The Sm Mart Inc very challenging because you don't only get to serve customer's needs but you have a lot of accountability because we are also accepting bills payment.
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5.0
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our work place
Customer Service (Former Employee) –  PhilippinesFebruary 21, 2014
It really need more patient on our job as customer service. Everyday we meet different type of people and we need to extend our patience and be more flexible in order for them to know that customers are important to us and that we priorities every customer.
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Overall rating

4.1
Based on 157 reviews
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451
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Ratings by category

3.8Work/Life Balance
3.6Salary / Benefits
3.9Job Security/Advancement
4.0Management
3.9Culture

SM Mart Inc. Reviews by Location