Sitel
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Sitel Careers and Employment

About us
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through – more... voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

Our group’s breadth of capabilities – powered by our ecosystem of experts including Learning Tribes, Novagile, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people.


As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day.


Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
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See Why Join Us

What is it like to work at Sitel?

3.4
Work/Life Balance
3.2
Salary / Benefits
3.2
Job Security/Advancement
3.2
Management
3.3
Culture

What are people saying about the leadership at Sitel?

70%
of employees approve of Laurent Uberti’s performance as CEO
CEO Approval is based on 4,421 ratings
4.0
Why still here?
Written by Technical Support Representative (Current Employee) from Puerto Princesa on November 28, 2019
The office ambiance is really good. Air-conditioning all around the office. Pay is nice though mediocre compared to other BPO's around the country. Management is so-so since the closer you are to the source, the quicker you get what you want/need. Work/Life balance is poor since shifts and offs changes now and then.

Competition is coming, so I'm
 - more...
See Sitel reviews about management

What jobs are available at Sitel?

Top work locations
4.3
Makati
4.1
Mandaluyong
4.0
Manila
4.0
Pasig
4.0
Baguio
Most popular roles
4.6
IT Support
4.6
Telemarketer
4.3
Inbound Sales Representative
4.3
Recruiting Coordinator
4.3
Administrative Assistant

Sitel jobs: