iQor Employee Review

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Competitive salary for tenured agents
Senior Agent (Current Employee) –  Dasmariñas, CaviteAugust 2, 2019
If you live within Cavite area, iQor is the best call center for you. I’ve been in the BPO industry for more than 5 years and got a much competitive offer if I’ll compare it to the other centers in NCR. They could offer you from 26.5k-30k (basic pay and allowances if you have enough experience). Pay Increase happens every 3 months if you’re profiled as an Agent and Senior Agent, then annually if you’re tagged as Specialist (Increase is mostly depending on your Attendance and Performance). Incentive and management vary, as it depends on the account where you at. Most of the accounts give (2) 10-mins break plus 1-hr lunch. Regarding HMO, they do not have the best HMO, hopefully it will get better. Though you can add your dependents on your first day, they will only have the basic coverage during your first year (such as check ups). They will only be covered after a year, and did I say that you will also have to shell out if you would like to add them? Money you would shell out depends on your ‘tagging’. I have this work-life balance because I work close to my home, and I now have more time with my family. In overall experience, I will recommend iQor to my friends!
Pros
Salary, proximity, convenience
Cons
No free coffee, HMO coverage, short breaks
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Iqor Sta Rosa
Account Specialist (Former Employee) –  Sta. Rosa, LagunaSeptember 17, 2019
Well, This company is actually cool. They love their employees when it comes to the salary package and benefits for their employees. I loved working for this company, but I need to expand my horizon and my knowledge for my self-growth.
Pros
Lots of bonuses, Overtime pay
Cons
n/a
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With massage chair and play stations.
Customer Service Representative (Former Employee) –  Santa Rosa City, LagunaSeptember 17, 2019
It's okay. Some tenured ones loves bragging but suits them well. I love the hand towel dispenser and hand sanitizer dispenser as well as their comfort rooms, very at home feels.
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