Ibex offers reliable, consistent & predictable performance to its clients throughout the world.
We have the solutions, locations and the infrastructure to support and grow your company. The red glasses signify that our agents have been fully trained, accept their client mission and are confident they can deliver world class customer service.
In – more...today's global economy, the search for new markets and ways to optimize customer experience is imperative. Business process outsourcing has emerged as a strategic way of keeping your business immune from the cost pressures and time demand of the non-core business functions while focusing on these priorities. – less
What are people saying about the leadership at Ibex?
of employees approve of Bob Dechant’s performance as CEO
CEO Approval is based on 1,138 ratings
Written by Technical Support Representative (Former Employee) from Silver City, Pasig on January 20, 2020
Support team is kinda weak, supervisors will find fault at you and never coaches as expected of them. When they told me they'll end my contract, I was given some sort of a score card from my supervisor. I was handling a Tech Support account and main metrics are Repeats, Handle Time, NXS, Dispatch. They reviewed 5 months worth of scores, according to - more...