I got a call from the company and they can't even talk professionally! The tone and how they talk to people like they aren't professionals make me wonder if its even worth it to be in this company! No wonder the ratings are so bad.
I noticed that Alorica is a maintaining what they have started, and I also noticed that when they need people or agent they will provide something if you refer someone to work over. And they are also offering something when calamity has arrived. But I have it when you loose something they are not allowing you to review the CCTV and there reason is “You should be responsible to your belongings”
Alorica is a good venue for starters but not if you want to move up the ladder. Starters starts at 14,000 and they have multiple sites available all throughout the country with big account and multiple logos although they have Low budget for Annual Performance Increase.
Salary is not enough for the amount of work that we do. We are one of the biggest bpo company in the philippines and yet the salary that we receive is not enough to pay my bills and buy my daily necessitie but the weok environment is a bit fun.
There are many companies that will provide you better working environment and better value for the kind of work you put in. Over emphasis on attendance infractions with little regard to employee safety during time of harsh weather conditions. If you made extra money from sales, you will lose that commission automatically the moment you tender your resignation (which is totally ridiculous since it is commission and not retention bonus).
At least, you have work
Non competitive compensation package and/other benefits
I enjoy working in alorica. I miss my colleagues, the trainings, the stress.. I miss the team building The company parties Smoking area Friendly team managers and product trainors Updates on the account I learn a lot how to manage angry people and solve their issues. I learn to be punctual I learn that sleep is important
I learn a lot of things about the product and helps me how to resolve issues from the customers and provide them a correct resolution for them to get satisfied.extends your patience and builds your character.putting your shoes to them.enhances your communication skills.