A Passion to Perform. It’s what drives us. More than a claim, this describes the way we do business. We’re committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you’ll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, we’re driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.
About Deutsche Knowledge Services
Deutsche Knowledge Services Pte Ltd. is a wholly owned subsidiary of the Deutsche Bank Group. It employs over 1900 professionals and is the Bank's primary global shared service centre for finance, global business services and IT. DKS provides accounting, reporting, profit and loss, cost, reconciliation, MIS, risk control, information technology and operations services (including confirmations and settlements) to internal businesses worldwide.
Responsibilities
The Ledger Exceptions Management team is responsible for the data integrity of the General Ledger. The team’s core task is to perform reconciliation between two systems and performs exceptions handling. The 4 core functions are data collection, matching, investigation/allocation, and resolution/monitoring. The center of competence for reconciliations process within Finance are Head Office and Local Regulatory Reporting data quality analysis.
The candidate is expected to manage various teams within the Ledger Exceptions Management team. In addition, the candidate is expected to:
Be the first point of contact for escalations and issue resolution for all projects and initiatives driven by PSC and Onshore for the Ledger Exceptions Management workstream (RTB and CTB)
Engage with CTB team and drive change initiatives and Book of Work for the Ledger EM workstream
Manage the day to day operations of various Ledger EM teams in compliance with the SLA and according to the PSC’s governance requirements
Drive the development plans of the supervisors (workstream level) and high potential resources
Coach and mentor supervisors and identified resources with high-potential
Drive various initiatives and projects to further enhance their operational growth
Key Competencies: Technical:
Intermediate to Advanced skills in MS Applications specifically, MS Excel, MS Access
Knowledge on SAP is an advantage
Knowledge in investment banking products is a value-add
Has exposure and understanding to process documentation (KPI, KOP, Flowcharts, etc)
Has exposure to various systems of an investment bank
Demonstrates effective grasp of the key technical concepts required for the role, progressing own technical development and that of the team.
Deep understanding of key processes so that effective client support is maintained.
Behavior:
Analytical and problem solving
Has the initiative to facilitate and manage resolution of production issues and able to network with the different stakeholders
Pro-active approach to problem solving and decision making
Proven ability to make sound decisions, taking into consideration risk and opportunity
Navigates unfamiliar situations or problems by identifying patterns or connections and applying problem-solving techniques.
Leadership and People Management
Able to lead by example by showing full commitment to his/her work
Leads team to execute positive solutions and achieve high standards of excellence.
Leads and influences others to translate vision and strategy into action.
Builds strong networks and alliances internally and externally to facilitate smooth, rapid implementation of sustainable change.
Communication & Client Interaction
Articulates ideas and issues in clear concise language.
Seeks clarity regarding expectations of customers, onshore contacts as well as service center colleagues; makes the effort to ensure personal understanding of current and potential issues
Open to feedback and offering feedback to others when appropriate
Shares information openly and communicates effectively with team members and with other teams
Actively involves himself/herself and encourages the team to participate in the DKS wide activities (CSR, iFAS QCC events, etc)
Qualifications and Skills:
Education
Business Graduate and other Finance-Related Courses (i.e., Economics, Business Administration, Accountancy or Finance)
Post Graduate course or credits a plus
Work Experience
Has held a solid leadership/management position for at least 7 years
Intensive exposure to Operations, Business Process Reengineering, Change, Finance, Risk Management or related fields such as Finance, Treasury, or Operations
Highly organized and detail oriented, with the ability to work on multiple tasks at one time while meeting established deadlines
Ability to work with different cultures and across different geographic locations.
Excellent communication skills
Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
See more at db.com/careers
Deutsche Bank - 2 years ago
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