Dyson Employee Reviews

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Virtual Chat Customer Service Representative (Former Employee) –  VirtualNovember 14, 2017
This is the worst work at home job I have EVER had. Zero organization within management. Pushed daily to make sales. Was not worth the $14.00 hr pay and benefits. Agents will lie on a daily basis to customers just to make a sale. If you love the cutthroat world of sales then this is the job for you!
Pros
Work@Home
Cons
Sales Pressure Stress, Horrible Shift Options, Poor and Unorganized Management
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Started out good...
Customer Experience Specialist (Current Employee) –  Aurora, ILNovember 6, 2017
When I first started working here it was wonderful. Good environment with positive people and the opportunity seemed infinite. By the end of my first year I was able to discern the difference between what we were told we could achieve and what we were actually allowed to achieve in this company. If you're good at your job they don't care about what would be best for you or your life; they care about the company's need for you and where they want you. Certain people are allowed to progress however in order for this to occur you have to fit a certain demographic or have a close relation to someone else in the company. They even integrated a way to make more money but even with this there was a catch. Firstly, you had to pass a test which you may or may not be allowed to take. A test that was "supposed" to be administered every 6 months; however this did not occur consistently meaning raises did not occur consistently. Secondly, they will allow you to cross train for different departments for years and when an opportunity opens in the department they hire persons outside of the company whilst their actual employee awaits any type of response or follow up. Management is a mess and in turn so is the call center.
Pros
Gift cards, free lunches, discounts
Cons
short breaks, low compensation, no appreciation, no follow up
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Fantastic place to work.
Creative Services Administrator (Former Employee) –  Malmesbury, WiltshireNovember 6, 2017
LOVE Dyson! I have only been at Dyson for a few months but I was very impressed. Working at Dyson was fantastic and upbeat the team is fun and supportive as well.
The subsidised meals and also of a very high standard.
.
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Amazing Products and a honor to represent Dyson!!
Expert Demonstrater (Current Employee) –  Chicago, ILOctober 30, 2017
Work as a part time demonstrator for several National Retailers demonstrating Dyson products. Interactive with a variety of consumers and discuss the benefits of owning the products.
Pros
Great pay for Part time, product discounts, ongoing training
Cons
Little advancement opportunity
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Entreprise stimulante
Credit Manager (Former Employee) –  Paris 8e (75)October 26, 2017
- bonne ambiance générale
- culture d'entreprise très présente
- très beaux produits dont on ne peut qu'être fan
- super technologie et super design !!!
- le manager que j'ai eu pendant 9 ans est juste extraordinaire; très professionnel et très humain; un vrai plaisir au quotidien.
- une équipe comptable dynamique, souriante et soudée
- événements fédérateurs organisés plusieurs fois dans l'année
Pros
Ce, participation, Tr, mutuelle
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A great experience if you get past the negatives
Design Engineer (Current Employee) –  Malmesbury, WiltshireOctober 25, 2017
Left because advancement is messed up. Some roles fall nicely and a engineer can be a senior in 5 years other situations you can be lucky to get to advanced engineer in that time.
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Interesting products, poor management at district level.
Dyson Expert (Current Employee) –  Denver, COOctober 24, 2017
District manager seems to be of the sort that scour the ranks of the staff looking for someone to blame for all the problems rather than working together to resolve issues; demands respect but refuses to reciprocate, more concerned with the Dyson associate shoes and phone apps than with inventory and sales. Once upon a time this was a great job with great pay for part time work. Now the atmosphere is toxic in the Denver area.
Pros
Great products, amazing technology
Cons
incompetent district manager
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Dyson Worklife
Property Manager (Current Employee) –  Malmesbury, WiltshireOctober 18, 2017
Working in Dyson is full on from the moment you walk through the door. Its a dynamic company that is always evolving.

Some practices are challenging.

The senior management are visible and constantly around the HQ site.

The culture is that of an engineering company and has a relaxed but demanding atmosphere.

The role was new so starting up a whole new role has been challenging and not without some barriers.

The camaraderie is ever present in trying to get the job done.
Pros
On site subsidised cafe/restaurant, discounts on Dyson products, health and dental cover
Cons
Long unrewarded working hours, expectation to do the same
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Awesome Products!
Sales and Demonstration Expert (part time) (Former Employee) –  Fullerton, CAOctober 14, 2017
LOVE, LOVE, LOVE Dyson! If you love sales, you will love selling Dyson products. They sell themselves and are worth the money! It's a fun, interactive way to connect with customers.
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Great product and co workers
Demonstrator (Current Employee) –  Chicago, ILOctober 8, 2017
Dyson offers great products, innovated thinking and a balanced life style.

This is a very laid back culture, and a typical work day is on Saturday and Sundays demonstrating their household product lines:
Vacuums
Environmental care: heaters, fans, air purifiers, humidifiers
Personal care products
Pros
Great product
Cons
Not enough hours and several locations
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Not Good
Deductions Analyst (Former Employee) –  Chicago, ILOctober 5, 2017
Management and HR were horrible. Hr knew the problems EVERYONE had with the manager for years and yet they'd rather have a revolving door in that department rather than solving the problem.
Pros
Benefits
Cons
Management
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Great company to work for!
Customer Service Advisor/Sales (Former Employee) –  Malmesbury, WiltshireOctober 5, 2017
Friendly staff and management, easy to get along with everyone, most management was approachable. Can be very relaxed at times but also very busy at others. A company that looks after their staff and an amazing HQ building to work in, with lots of benefits ei. onsite cafe, gym, discounts with local businesses. Losts of commission to earn on a monthly basis so rate of pay is quite reasonable with lots of holiday.
Pros
Relaxed but can be fast paced
Cons
Can get very busy at times
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productive work environment
Finance Intern (Former Employee) –  shanghaiSeptember 25, 2017
I enjoyed work at Dyson, people are friendly, the work was intensive but I learned a lot. they give us a flexible working time, we get to choose the work time 9 am to 6 pm or 10 am to 7 pm.
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Outstanding Culture
Business Analyst (Former Employee) –  Malmesbury, WiltshireSeptember 25, 2017
The work environment is both relaxed and highly productive. Strong focus on communication and creativity. High standards in IT, where the Agile project management approach is used successfully on current projects. The subsidised meals and also of a high standard.
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Alright
Customer Service Advisor (Former Employee) –  Malmesbury, WiltshireSeptember 18, 2017
Decent pay, commission based work, heavily sales focuses. Management are really nice, most of the time. Really good for developing communication skills, good culture.
Pros
Commission
Cons
High sales targets
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Dyson great comapny to work for
I.T Assistant (Former Employee) –  MalmesburySeptember 14, 2017
Just awesome, they used to allow people that had the will to do the Job and they gave them the chance and training.. No one was shouted at and everyone admitted there mistakes and worked toward s a resolutions rather than victimising the person who made the mistake.

Great please to work for before the new director turned up who cancelled the subscription to Antivirus on the mail gateway. I stressed the importance of Antivirus but was shut down and had to fine a way to protect the mail gateway. old trick in the book. downloaded the demo software every month, removing registry keys so that we would get 30 days of virus protection on the mail gateway.

Lessons learn there, own sword n all.
Pros
Good company to work for
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Good pay per hour bonus scheme
Demonstrator (Former Employee) –  EssexSeptember 11, 2017
Fantastic when I started ,great management and bonus structure.Felt valued as a memeber of the team
However lots of changes made.New management and bonus scheme.Left feeling devalued
Pros
Discounts and demontrator machines
Cons
Poor management
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Fantastic Company with great leadership
Brand Ambassador (Former Employee) –  The Colony, TXSeptember 7, 2017
Working at Dyson was fantastic. I was able to work as a brand ambassador and product demonstrations all day. I really just got to throw confetti everywhere and vacuum it up every day. I totally drank the Dyson Koolaid.
Pros
Free products
Cons
slow paced
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Very lit
Sales Expert (Current Employee) –  New York, NYAugust 28, 2017
I like it here, would recommend for anyone looking to get their feet wet in the sales industry before fully submerging in the world of bonuses and commissions.
Pros
Good pay, freedom, prestige
Cons
Short breaks, lots of standing
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Horrible
Customer Service Representative (Former Employee) –  Taren Point NSWAugust 24, 2017
If you enjoy being bullied, berated and your self esteem being crushed then this is the place for you. The managers arrogance is laughable. You can be the most focussed and hardworking employee but they will only find negatives. This place is truly horrible.
Pros
Good discounts
Cons
Everything
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Overall rating

3.7
Based on 151 reviews
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Ratings by category

Work/Life Balance
3.7
Salary / Benefits
3.5
Job Security/Advancement
3.2
Management
3.1
Culture
3.6